TERMS & CONDITIONS
TERMS & CONDITIONS
Introduction This website can be accessed at www.kwetsima.co.za and referred to below as kwetsima related mobi-sites and software applications (the “Website”) and is owned and operated by (“Kwetsima Wellness – we”, “us” and “our”). These Website Terms and Conditions (“Terms and Conditions”) govern the ordering, sale and delivery of Goods, and the use of the Website. These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website (“you”, “your” or “user”), including without limitation each user who registers as contemplated below (“registered user”). By using the Website and by clicking on the “Register Now” button on the Website, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions. The Website enables you to shop online for an extensive range of goods including health and beauty products (“Goods”).
Website). You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful. You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised Kwetsima Wellness i representative.
Conclusion of sales and availability of stock Clients may place orders for Goods, which Kwetsima Wellness may accept or reject. Whether or not Kwetsima Wellness accepts an order depends on the availability of Goods, correctness of the information relating to the Goods and receipt of payment. NOTE: Kwetsima Wellness will indicate the acceptance of your order by delivering the Goods to you and only at that point will an agreement of sale between you and Kwetsima Wellness come into effect (the “Sale”). This is regardless of any communication from Kwetsima Wellness stating that your order or payment has been confirmed. Kwetsima Wellness will indicate the rejection of your order by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid. Refunds are issued within 10 – 15 working days after banking details have been received. Kwetsima Wellness will not refund any courier fees relating to the package being sent back to Kwetsima Wellness Head office after delivery has been attempted on more than 3 occasions. The amount refunded will be minus the courier fee to send and return to us. Prior to delivery of the Goods, you may cancel an order at any time provided you do so before receiving your tracking details. Placing Goods in a wishlist or shopping basket without completing the purchase cycle does not constitute an order for such Goods, and as such, Goods may be removed from the shopping basket. If stock is no longer available or the price thereof might change without notice to you. You cannot hold Kwetsima Wellness liable if such Goods are not available or are not available at the particular price when you complete or attempt to complete the purchase cycle at a later stage. You acknowledge that stock of all Goods on offer is limited and that pricing may change at any time without notice to you. In the case of Goods for sale by Kwetsima Wellness , Kwetsima Wellness Shop will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock. When Goods are no longer available after placing an order, Kwetsima Wellness will notify you and you will be entitled to a refund of the amount paid by you for such Goods.
Delivery of goods
Kwetsima Wellness outsources a Third-Party courier company, Aramex / postnet for all deliveries. Where it accepts your order, Kwetsima Wellness will deliver the Goods to you as soon as reasonably possible, but no later than 30 (thirty) days of receipt of your payment (“Delivery Period”). We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 (seven) days of receiving such notification elect whether or not to cancel your order for the Goods. If you elect to cancel your order, we will reimburse you for the purchase price. Kwetsima Wellness obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of the order. Kwetsima Wellness is not responsible for any loss or unauthorised use of a product, after it has delivered the product to the physical address nominated by you. Errors We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid.
Ownership and copyright The contents of the Website, including any material, information, data, software, icons, text, graphics, lay-outs, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in this Website (“Website Content”) are protected by law, including but not limited to copyright and trade mark law. The Website Content is the property of Kwetsima Wellness its advertisers and/or sponsors. You will not acquire any right, title or interest in or to the Website or the Website Content.
Any use, distribution or reproduction of the Website Content is prohibited unless expressly authorised in terms of these Terms and Conditions or otherwise provided for in law. Where any of the Website Content has been licensed to Kwetsima Wellness or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third party terms and conditions.
Disclaimer The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website. Whilst Kwetsima Wellness takes reasonable measures to ensure that the content of the Website is accurate and complete, Kwetsima Wellness i makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website. If any such representations or warranties are made by Yami Le Yoni representatives, Kwetsima Wellness shall not be bound thereby. Kwetsima Wellness disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law. Although Goods sold from the Website may, under certain specifically defined circumstances, be under warranty, the Website itself and all information provided on the Website is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law. Any views or statements made or expressed on the Website are not necessarily the views of Kwetsima Wellness its directors, employees and/or agents. In addition to the disclaimers contained elsewhere in these Terms and Conditions, Kwetsima Wellness also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of Kwetsima Wellness its employees, agents or authorised representatives. Yami Le Yoni thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in in connection with your access to or use of the Website. Linking to third party websites This Website may contain links or references to other websites (“Third Party Websites”) which are outside of our control, including those of advertisers. These Terms and Conditions do not apply to those Third Party Websites and Kwetsima Wellness i is not responsible for the practices and/or privacy policies of those Third Party Websites or the “cookies” that those sites may use. Notwithstanding the fact that the Website may refer to or provide links to Third Party Websites, your use of such Third Party Websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such Third Party Websites or your reliance on any information contained thereon.
Limitation of liability Kwetsima Wellness cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or wilful misconduct of Kwetsima Wellness its employees, agents or authorised representatives. You are encouraged to contact us to report any possible malfunctions or errors by way of email to email@example.com
Kwetsima Wellness SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE j88UPON, THE WEBSITE OR THE CONTENT CONTAINED IN THE WEBSITE; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE. YOU HEREBY INDEMNIFY Kwetsima Wellness AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE. Availability and termination We will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and reserve the right to discontinue providing the Website or any part thereof with or without notice to you. Kwetsima Wellness may in its sole discretion terminate, suspend and modify this Website, with or without notice to you. You agree that Kwetsima Wellness will not be liable to you in the event that it chooses to suspend, modify or terminate this Website other than for processing any orders made by you prior to such time, to the extent possible. If you fail to comply with your obligations under these Terms and Conditions, including any incident involving payment of the price of an order for any Goods, this may (in our sole discretion with or without notice to you) lead to a suspension and/or termination of your access to the Website without any prejudice to any claims for damages or otherwise that we may have against you. Kwetsima Wellness reserves the right, for purposes of preventing suspected fraud and/or where it suspects that you are abusing the Website and/or have created multiple user profiles to take advantage of a promotion or Coupon intended by Kwetsima Wellness to be used once-off by you, to blacklist you on its database (including suspending or terminating your access to the Website), refuse to accept or process payment on any order, and/or to cancel any order concluded between you and Kwetsima Wellness , in whole or in part, on notice to you. Kwetsima Wellness shall only be liable to refund monies already paid by you and accepts no other liability which may arise as a result of such blacklisting and/or refusal to process any order. At any time, you can choose to stop using the Website, with or without notice to Kwetsima Wellness
Governing law and jurisdiction These Terms and Conditions and our relationship and/or any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions. Notices You hereby select the delivery address specified with your order as your legal address, but you may change it to any other physical address under your account settings. General Kwetsima Wellness may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of the Website or the user’s right to use the Website or any of its contents subject to us processing any orders then already made by you. You may not cede, assign or otherwise transfer your rights and obligations in terms of these Terms and Conditions to any third party. Any failure on the part of you or Kwetsima Wellness enforce any right in terms hereof shall not constitute a waiver of that right. If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect. No variation, addition, deletion, or agreed cancellation of the Terms and Conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto. No indulgence, extension of time, relaxation or latitude which any party (the “grantor”) may show grant or allow to the other (the “grantee”) shall constitute a waiver by the grantor of any of the
grantor’s rights and the grantor shall not thereby be prejudiced or stopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future. These Terms and Conditions contain the whole agreement between you and Kwetsima Wellness and no other warranty or undertaking is valid, unless contained in this document between the parties.
PLEASE NOTE BEFORE PURCHASING: We will not accept returns of any feminine hygiene, menstrual or intimate products such as reusable pads, menstrual cups, yoni wands, kegel weights, yoni eggs or underwear.
If you use herbs, do so responsibly, get as much information as possible. Consult your doctor about your health conditions and use of herbal supplements. These products are not intended to replace support and assistance of health practitioners. These products are not medicine in the general sense but supplements that aid the body to heal it. These products are not intended to treat, diagnose or prevent any illness or disease.
You should be clear that wellness is not simply the absence of disease or symptoms, but a positive state of mental, emotional, social, and spiritual wellbeing. Herbs are natural products – they are natural because the body can recognize them as a whole plant.
MOST OF THE SIDE-EFFECTS REPORTED WHILE STEAMING ARE POSITIVE. USERS HAVE REPORTED BETTER SLEEP AND LUCID DREAMS, RELAXATION, DECREASED SWELLING IN LEGS AND FEET, DECREASED ABDOMINAL BLOATING, SLIMMER WAISTLINE, INCREASED LIBIDO AND SEXUAL SENSATION; INCREASED VAGINAL NECTAR AND FERTILITY, DECREASE IN BREAST SORENESS, FEWER HEADACHES, FEWER PMS SYMPTOMS AND IMPROVED EMOTIONAL BALANCE, INCREASED CIRCULATION AND ENERGY, TINGLING FEET, GLOWING SKIN, REDUCTION IN INCIDENCE OF HORMONAL ACNE AND INCREASED LUBRICATION
AND VAGINAL NECTAR, SCAR SOFTENING, TIGHTER VAGINAL CANAL AND HARMONIZATION WITH THE MOON CYCLE.
WHAT TO EXPECT
STEAMING IS A CLEANSE. SOME OF THE POSSIBLE SIGNS THE VAGINAL STEAMING IS WORKING IS IF YOU EXPERIENCE — THE URGE TO URINATE WHILE STEAMING, BROWN DISCHARGE AFTER STEAMING, INCREASED CLOTS OR CRAMPS DURING THE PERIOD, INCREASED DRY CRAMPS, INCREASED IRREGULAR VAGINAL DISCHARGE (WHITE, GREEN, THICK, CLUMPY), EMOTIONAL RELEASE, PERIODS THAT COME EARLIER OR LATER THAN EXPECTED. ALL OF THESE SIGNS ARE A NORMAL PART OF THE CLEANSING PROCESS AND THESE SIGNS WILL GO AWAY ONCE THE CLEANSE IS COMPLETE. PLEASE NOTE THESE CHANGES AND LET YOUR PRACTITIONER KNOW OF THESE POSITIVE CHANGES.
1) GO TO THE BATHROOM DIRECTLY PRIOR TO VAGINAL STEAMING.
2) LEARN PROPER PERIOD CARE. AVOID TAMPON USE AND INSTEAD USE COTTON PADS OR PERIOD PANTIES.THE PERIOD IS A UTERINE CLEANSE AND IF YOU SUPPORT IT THE CLOTS CAN EASILY CLEAR OUT. PLUGGING UP WITH TAMPONS, ON THE OTHER HAND, PREVENTS THE OLD RESIDUE FROM CLEARING OUT AND THAT IS OFTEN THE CAUSE OF CRAMPING. IT’S ALSO IMPORTANT TO REST DURING THE PERIOD AND TO EAT THE RIGHT FOODS.
3) INCREASED VAGINAL DISCHARGE CAN BE ADDRESSED BY USING COTTON UNDERWEAR LINERS.
IF STEAMING CAUSES A RASH, BUMPS, HEADACHES ITCHINESS, DIARRHEA OR THE ONSET OF FRESH SPOTTING OR INTERPERIOD BLEEDING, THIS COULD BE A SIGN THAT YOUR STEAM PROTOCOL OR HERBS MIGHT NEED TO BE ADJUSTED OR THAT THERE IS AN ALLERGIC REACTION. IF THESE SIGNS OCCUR PLEASE LET YOUR PRACTITIONER KNOW SO THEY CAN ADJUST THE STEAM SESSION AS NECESSARY OR MAKE A REFERRAL.
IN 99% OF ALL CASES USING A MILD STEAM SESSION AND MILD HERBS WILL PREVENT ANY OF THE ABOVE SIGNS FROM HAPPENING SO IT’S VERY IMPORTANT THAT YOU GIVE HONEST ANSWERS IN THIS INTAKE FORM SO THAT THE PRACTITIONER CAN SET UP A STEAM SESSION THAT WILL FIT YOUR NEEDS.
NOTE: IT IS BEST PRACTICE TO CHECK THAT YOUR VAGINAL STEAM FACILITATOR HAS A VAGINAL STEAM FACILITATOR CERTIFICATE IN GOOD STANDING. THIS CERTIFICATION ENSURES THAT YOUR PRACTITIONER KNOWS THE PROPER SAFETY STANDARDS REGARDING SETTING UP A VAGINAL STEAM SESSION TAILORED TO FIT YOUR NEEDS.
PLEASE CONTACT INFO@KWETSIMA.CO.ZA OR WHATSAPP 0815473026 TO VERIFY IF THE PERSON SELLING YOU STEAM PRODUCTS OR FACILITATING A STEAM SESSION IS QUALIFIED TO DO SO.
I UNDERSTAND THAT VAGINAL STEAMING MAY HAVE POSITIVE OR NEGATIVE SIDE EFFECTS AS A RESULT OF DOING A VAGINAL STEAM SESSION. I ACCEPT LEGAL RESPONSIBILITY FOR MY CHOICE TO DO A VAGINAL STEAM SESSION AND WAIVE THE RESPONSIBILITY OF THE PRACTITIONER AND THE FACILITY WHERE THE STEAM SESSION TAKES PLACE IN THE CASE THAT ANY OF THE NAMED SIDE EFFECTS (OR OTHERS) MAY OCCUR.
MY PRINTED NAME AND DATE BELOW REPRESENT MY SIGNATURE.